Contact information

Need help with an order, preorder, collectible, or product request? We’re here to help.

The White Collective Co.
Collector Support

Email: business@thewhitecollective.co
Business Hours: Monday–Friday, 10:00a-5:00p CST
Response Time: Please allow 1–2 business days for a response.

For order-related questions, please include your order number in your message so we can assist you as quickly as possible.

You can also reach us through our Collector Support contact form for questions about:

• Orders and shipping

• Preorders

• Product availability

• Chance of Chase releases

• Collector Hunt requests

• Damaged or incorrect orders

• General collectible questions

We appreciate your business and look forward to helping you build your collection.